At Axyon Consulting, our OpenText service support plans can help to reduce cost while significantly increasing end-user satisfaction and return on investment. Axyon’s Certified OpenText Administrators are comprised of seasoned professionals with years of experience with the OpenText product suite and are certified by Open Text through extensive requirements and testing. 

Axyon’s support professionals also hold a wide range of certifications and expertise in many OpenText supporting technologies from vendors such as Microsoft, Oracle, and others. Axyon also has expertise with the products from OpenText Technolgy software partners which extend Content Server functionality. This in-depth and wide range of knowledge allows for a comprehensive assessment when addressing issues, thus providing for a more expedient resolution. Whether as a complete solution or a supplement to your existing internal support, Axyon's OpenText support administrators will provide you with best-in-class service that ensures piece of mind with your OpenText solution.

•  Certified OpenText Administrators    •  OpenText Global Alliance Partner     •  Extended Product Knowledge •  Peripheral Knowledge   •  Support for Virtualization     •  24-Hour Support and Monitoring

Certified Content Server Administrators
Axyon provides a multi-tiered support team of Certified OpenText Content Server Administrators resulting in quick responses and resolution to your issues.

OpenText Global Alliance Partners
As an OpenText partner, we  continualy update our knowledge of OpenText products.  Axyon has a succesfull record with full scale Content Server upgrades, and can also manage the more routine items such as descktop client software deployment, patching, and new module installs.

Extended Product Knowledge
Axyon consultants have extensive expertise in many OpenText Content Server software solutions and individual modules.  These include solutions such as Email Management, Records Management, Contract Management, SharePoint Integration, Secure Extranet, Workflow, WebReports, Capture Center ... just to name a few.

Peripheral Knowledge
Our Certified OpenText Content Server Administrators hold certifications with other supporting technology products such as Microsoft Exchange, Microsoft SharePoint, Microsoft SQL Server, Microsoft Hyper-V, VMware Infrastructure, Oracle, Cisco, SAP, Check Point, Symantec, and Vericept. This extensive experience enhances our comprehensive approach to addressing even the most complex Content Server administration needs.

24-Hour Support and Monitoring
We are available to monitor your Content Server environment remotely or on-site, as required, for support issues.  Beyond new implementations our consultants can conduct technical implementation reviews, Content Server usage reporting, system performance monitoring, performance tuning, as well as database maintenance and validation.