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Employee Turnover: Plan for the Inevitable

Blog Highlights Employee turnover is inevitable Turnover and tenure vary with generational cohort, industry, skill level Valuable institutional knowledge is lost and productivity declines before an employee leaves Important business documents, content, and processes are often known best by the departing employee Strategize and act proactively to maximize business continuity through business analysis, documenting processes … Read more

Strategizing to Control Unstructured Information Part 2 – Planning For Maximum Benefits

Strategizing for Implementation As highlighted in part 1 of our “Strategizing To Control Unstructured Information” blog series, ECM provides a variety of aspects that help your organization meet compliance, minimize redundant data, automate processes, and reduce storage costs. While these opportunities for enhancing your business can pave a path towards a successful future, a great … Read more

Strategizing to Control Unstructured Information Part 1 – The Benefits of ECM

Managing Unstructured Information We live in a world where data is doubling every two years. It is no surprise that CIOs are seeking to find ways of controlling this ever-growing pool of information, as nearly 80% to 90% of their data is unstructured. The earlier companies are able to manage unstructured data, the more compounding … Read more

End of Support for OpenText Content Suite 10.5

Support for Content Suite 10.5 is ending. Are you prepared? At the end of February of next year, OpenText will officially end sustaining maintenance of all version 10.5 software platforms. This includes Content Server, Archive Server, Enterprise Connect, Directory Services, Extended ECM, and Imaging Enterprise Scan. No further patches, services packs, or feature requests will … Read more

Using workflows to improve Business Processes

Business processes are often not formalized to be repeatable, reportable, and auditable. Workflows exist to streamline business processes. Having a well-documented process allows process owners to identify all linkages, flows, and business rules, reduce inefficiencies and fix bottlenecks and issues. An ECM solution like OpenText Content Server can automate document-centric business processes and provide oversight … Read more

Contract Management through the lens of ECM

Contracts are prevalent and vital to any organization. Contracts have typical life-cycle stages – drafting, negotiation, execution, performance, amendment, renewal, termination, records retention, etc. A common problem is that many organizations do not know where their contracts are located, where the associated documents are, or what stage of the life-cycle they are in. Most organizations … Read more