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Avoiding Institutional Memory Loss

In a prior blog, implications of employee turnover were discussed with emphasis on retaining institutional knowle. This blog presents an example of where claims and legal case matter files were managed by an employee requiring input and oversight from other senior team members but the process and business records were siloed with little transparency. While … Read more

How Safe is your data?

Data Encryption in EIM solutions When using any software application, data is transferred from one place to another – email, internet browsing, saving a file to a network share. All of these processes require that bits get moved across a wire. And, yes, even if you implement a wireless network, those same bits are exposed. … Read more

Due Diligence – Sealing the M&A Deal

In a merger or acquisition transaction, the ability to swiftly possess content leading to a strong negotiable rate gives your acquisition team a strong advantage over other bidders in this time-intensive process. Due to this need, due diligence is not a matter that should be overlooked. Due diligence, the process of an acquirer reviewing an … Read more

End of Support for OpenText Content Suite 10.5

Support for Content Suite 10.5 is ending. Are you prepared? At the end of February of next year, OpenText will officially end sustaining maintenance of all version 10.5 software platforms. This includes Content Server, Archive Server, Enterprise Connect, Directory Services, Extended ECM, and Imaging Enterprise Scan. No further patches, services packs, or feature requests will … Read more